Privacy Policy
Your privacy matters to us—here’s how we protect your data through every stage of LLC registration.
Introduction and Scope
Nearly half of South African founders cite privacy as a major concern when registering a business. We address that head-on—explaining every step of our data collection and protection process, so you know exactly how your information is used.
Our policy reflects both South African law and international best practice, updated for 2026. We revisit our standards regularly, ensuring your data stays protected as rules and risks change.
How We Collect Data
We collect data you provide directly—such as names, contact information, and business details—plus technical data for site security and analytics. This ensures we offer relevant, up-to-date guidance throughout your LLC formation process.
Information You Provide Directly
- Full name and contact information for account creation
- Business details you submit for LLC formation support
- Payment information for service billing
- Any documents uploaded for registration assistance
- Feedback and survey responses for service improvement
Information Collected Automatically
- IP address and browser type for security analysis
- Device information for troubleshooting technical issues
- Referral URLs to track how users reach our site
- Session duration and pages visited to improve navigation
- Cookie preferences to remember your settings
How We Use Your Data
Your data helps us support your LLC formation, improve our services, and ensure compliance with local law. We use it transparently and never for unrelated purposes.
- Processing LLC formation queries and registration requests
- Personalising guidance and resources to your needs
- Improving website performance and navigation
- Communicating important updates or regulatory changes
- Ensuring site security and detecting abuse
- Fulfilling legal or compliance obligations
- Analysing aggregated trends to improve our support
Our Commitment: We are dedicated to protecting your privacy at every step of the LLC registration journey. Our data practices comply with South African and international privacy standards, reflecting the latest updates as of September 2026.
When We Share Your Data
We share personal data only when necessary: with trusted service providers, for legal compliance, or to protect our users. We never sell your information to third parties.
Third-Party Service Providers
We work with reputable service providers—such as web hosting, payment processors, and compliance partners—who must adhere to strict privacy and security standards.
Legal and Regulatory Requirements
We process and store data to comply with South African law, including company, tax, and privacy regulations.
Anonymous Usage Statistics
We collect anonymised statistics to understand site usage, improve our service, and monitor registration trends without identifying individuals.
Your Rights and Choices
You have clear rights regarding your data: access, correction, deletion, restriction, objection, and portability. We explain each right and guide you through the process if you choose to exercise them.
- You have the right to access your personal data held by us at any time.
- You can request corrections to your personal data if it’s inaccurate.
- You may request deletion of your personal data at any time.
- You have the right to request your data in a portable format.
- You have the right to object to certain uses of your data.
- You can restrict how your data is processed in certain situations.
To exercise your rights or make a data request, contact us using the details provided. We handle all requests promptly and transparently.
How We Keep Your Data Secure
We use a combination of technical and organisational measures to protect your data from unauthorised access, misuse, or loss. Our security practices adapt to new threats and regulatory updates, keeping your information safe.
Technical Security Measures
- Encryption for data in transit and storage
- Regular software updates and vulnerability scans
- Multi-factor authentication for admin access
- Automated backups with secure retention policies
Organisational Safeguards
- Internal privacy training for all staff members
- Strict data access controls and regular audits
- Staff sign confidentiality agreements before handling data
- Incident response protocols for potential data breaches
Data Retention
We retain personal data only as long as needed for the purposes stated here or to meet legal requirements. Once your registration journey ends or you request deletion, we remove your data from our systems.
- Basic account data includes your name, email, and login details.
- Learning data includes survey responses and usage patterns for service improvement.
- Communications data includes support queries, emails, and chat transcripts.
- Financial data includes billing addresses, transaction records, and payment details.
- Marketing data includes your preferences and any opt-in communication choices.
Certain information may be kept for legal or regulatory reasons.
International Data Transfers
If we transfer your data outside South Africa, we take steps to ensure your information receives appropriate protection, in line with applicable privacy laws and best practices.
- Data transfers outside South Africa use secure, encrypted channels.
- We verify third parties meet strict data protection standards.
- International transfers occur only when necessary for service delivery.
- Data is never sold or shared beyond stated purposes.
Cookie Use and Controls
Cookies help us deliver secure, reliable, and personalised experiences on our site. They support essential functionality, remember your preferences, and allow us to analyse site performance. You can manage your choices at any time.
Types of Cookies Used
- Essential cookies enable security, account logins, and key site features.
- Performance cookies track website analytics and identify technical issues.
- Personalisation cookies adapt content based on your browsing patterns.
- Functionality cookies remember your preferences and enhance your browsing experience.
You can adjust or withdraw cookie consent in your browser or via our settings panel.
Policy Changes
We may change this privacy policy from time to time. Any updates appear on this page, and we notify users of major changes directly. Please review this policy regularly for the latest information.
- We notify you about significant changes to our privacy policy.
- Major service or feature updates are communicated directly to users.
- We inform you if any data breach may impact your personal information.
- Reminders are sent about data retention or deletion options.
Your continued use of our service means you accept the updated policy.
Contact and Questions
For privacy questions or data requests, please contact our local support team. We respond promptly to every inquiry and treat your data with care.
Delorunavi
5 Buitengracht Street, CBD, Cape Town 8001 South Africa
Phone: +27(11)3845088
Email: content@delorunavi.world